Owners

It is our desire as professional property managers to make your investment as profitable as possible and to protect your pride of ownership.

We would consider it an honor to be given the opportunity to discuss our services in detail with you and show you how your property will be managed by Thunderbird Property Management and Realty Company

Why do I need a property manager?

First and foremost, we create a passive income stream for you.  All the benefits of real estate ownership with none of the midnight calls about a leaky faucet. 

Property management involves more than just collecting rent. Among other skills, licensed property managers know how to comply with laws to market the property, fairly screen prospective applicants, understand landlord-tenant laws, and know how to evict a tenant if it becomes necessary.

Without experience, managing all the moving parts involved in property management can be complex and liability prone. And that is where we come in. We have the expertise to handle your property management needs reliably and professionally.

How much are your property management fees?

We do not have hidden costs and our fees are priced reasonably. We charge 10% for your management package, which includes: monthly drive by inspections, monthly and annual accounting reports, online portal access for you and your tenant, our 24×7 maintenance line, advertising, in-person showings and more.

How do you determine rent?

Once you choose us to manage your property, we will first visit the rental to look at amenities, upgrades, and such. Next, we will perform a comparative market analysis. Last, we settle with a top of area average that will not only maximize profits but stays competitive ensure the rental gets filled quickly to minimize vacancy time. 

How do you market a vacant rental?

First, we never advertise on Craigslist.  We have experienced too many scams with that method of advertising, and now if someone says they have seen our ad on Craigslist, we know to report it immediately and to have security go check the home for any issues.  Instead, we post on over 10 core websites that feed to their affiliates, which gets the home out to over 100 different websites.  We use attractive photos and in person showings.  Our vacancy rate is low, and we usually rent in less then 21 days. 

How do you screen potential tenants?

Our eviction rates are some of the lowest in the industry. And that’s because we only rent to suitable occupants. That is, tenants who pay on time, care for our clients’ properties, cause fewer issues, and rent long-term. 

And how do we get such caliber of tenants? By subjecting every applicant to a methodical screening process.

Our screening process looks at matters such as the prospective tenant’s income, credit background of on time payments, watchlist status, sex offender status, and criminal, rental, and employment history.

It is only after a candidate has passed this application process that they can rent the properties we manage.

What happens if a tenant refuses to pay rent?

Payment is a vital part of any rental investment. At Thunderbird Properties, we take all lease violations, especially rent-related matters, very seriously. With COVID, we’ve adjusted our approach a bit:  We call first, try to verbally discuss payment arrangements and then post a 3-day notice for non-payment if we have to instead of just filing a 3-day notice to terminate and then go to court.

Because of COVID and the eviction moratoriums, we have to put a payment arrangement in place and the Tenant will sign a COVID payment plan.  They need to adhere to that, in the event they cannot, we will help them apply for assistive funds.  If all that fails, we will then file in court and attempt to get an eviction. 

Violations other than for non-payment are still following the same course of action to terminate the lease and end the residency.

How do you handle repairs and maintenance?

At Thunderbird Properties, we know how important it is to maintain a rental. Not only is providing a well-maintained property required by law, but it is also necessary to minimize tenant turnover and maximize income.

To help us to the best we can to maintain and improve the value of our inventory, we have a trusted team of qualified contractors and vendors. They have all been handpicked for their high reliability and level of professionalism.

We also have a 24×7 maintenance hotline that helps tenants troubleshoot minor issues and helps to determine whether things are urgent, emergent or just normal, minor issues that can wait for the next business day to be scheduled with either our on-team staff or one of our vendors.

Should I allow pets into my rental?

While the decision is yours, we strongly advise you do. Allowing pets into the property has many benefits. You get to enjoy:

  • A bigger tenant pool. Studies have shown that Americans are a nation of pet lovers.
  • Higher rents. Allowing pets will make the unit more desirable to potential tenants with animals. This will allow you to charge more for rent.
  • An extra safety-net. We utilize PetScreening.com, a free to you and us service that screens pets, therapy, service and/or comfort animals.  PetScreening also provides the tenants with a Pet Passport that they can take with them to other landlords, property managers, groomers, boarding and on travel. It’s a win/win to have a pet history document.
  • Long-term tenancy. The tenants may stay longer in your property, as they may not have many options.
  • A good relationship with the resident.